Communication Category

Need a gentle reminder why you should be a good customer service provider? How about 11 reasons to keep a sharp focus on our customer and their experiences with your brand offering.

This month I write a few tips targeting clients. I think every designer should get their client to read these. And clients: ‘Tis the season to give. So go on, give your designer some love! Here are the 10 things that you can do to share some joy with your designer

I am part of that blurry-eyed generation that is not neatly defined by world politics what is, war, dreams or the lack thereof what is. Instead I am defined by the desire for the “now” of information

I sold my privacy. No, I actually gave away my privacy. I resisted for a while, and then decided that I would consciously give away my privacy in exchange for the delicious geekiness of moving faster, doing more online, and living with the illusion that I am somehow more productive

If you didn’t get to go see the Massive Change exhibit you may not realize that we are living in a world that is innovating at a breathlessly fast pace. And, it seems to me, at a far more rapid pace than it ever has before..