— Posted by Gagan
Tuesday, December 16th, 2008
I suggest that 2008 was the year that big became uncool. Big loans, big debts, big car companies, big wars and big promises. All blew up big and showed us that we need to change our way of thinking. No more spending more than our means and living the big American dream. Maybe the problem was scale
— Posted by Gagan
Friday, September 12th, 2008
I have been thinking a lot these days about what it means to be “good”. Good is an adjective, so what does it mean without a noun to end the sentence (I am a good ____.)? And wouldn’t it be great if we lived in a world where “to be good” equaled “doing good”?
— Posted by Gagan
Monday, July 28th, 2008

Filed under:
Branding,
Communication,
Design,
Ethics,
Trust,
UX,
User+Experience,
Web20,
community,
customer,
marketing,
productdesign,
research,
social_networks,
socialmedia
Need a gentle reminder why you should be a good customer service provider? How about 11 reasons to keep a sharp focus on our customer and their experiences with your brand offering.
— Posted by gdiesh
Friday, March 7th, 2008
Yes, I am the one who tries to avoid buying your coffee. I tell others to resist the convenient temptation of your omnipresence. I believe I am the cause of your recent troubles. I am not apologetic, but I hope that you will learn from your mistakes and rise up to the challenge of being…umm… less starbucksy.
— Posted by Gagan
Saturday, December 15th, 2007
This month I write a few tips targeting clients. I think every designer should get their client to read these. And clients: ‘Tis the season to give. So go on, give your designer some love! Here are the 10 things that you can do to share some joy with your designer
— Posted by Gagan
Tuesday, August 1st, 2006
Ethical designers may not be the cheapest designer in town and clients who search by price can sometimes fall prey to unethical designers. I write this article to people who may have asked “how much” before asking anything else. I also address this to fellow designers and hope that we are all respecting what we do, and how we do it
— Posted by Tachi Jacobsen
Thursday, December 1st, 2005
I wanted to be skilled in the media of creative production, wanted to become adept with tools that could deliver my art. I wanted to act as a bridge for those who were disenfranchised from the luxuries of media production..