— Posted by Gagan
Monday, July 28th, 2008

Filed under:
Branding,
Communication,
Design,
Ethics,
Trust,
UX,
User+Experience,
Web20,
community,
customer,
marketing,
productdesign,
research,
social_networks
Need a gentle reminder why you should be a good customer service provider? How about 11 reasons to keep a sharp focus on our customer and their experiences with your brand offering.
— Posted by gdiesh
Friday, March 7th, 2008
Yes, I am the one who tries to avoid buying your coffee. I tell others to resist the convenient temptation of your omnipresence. I believe I am the cause of your recent troubles. I am not apologetic, but I hope that you will learn from your mistakes and rise up to the challenge of being…umm… less starbucksy.
— Posted by Gagan
Saturday, December 15th, 2007
This month I write a few tips targeting clients. I think every designer should get their client to read these. And clients: ‘Tis the season to give. So go on, give your designer some love! Here are the 10 things that you can do to share some joy with your designer
— Posted by Gagan
Tuesday, August 1st, 2006
Ethical designers may not be the cheapest designer in town and clients who search by price can sometimes fall prey to unethical designers. I write this article to people who may have asked “how much” before asking anything else. I also address this to fellow designers and hope that we are all respecting what we do, and how we do it
— Posted by Tachi Jacobsen
Thursday, December 1st, 2005
I wanted to be skilled in the media of creative production, wanted to become adept with tools that could deliver my art. I wanted to act as a bridge for those who were disenfranchised from the luxuries of media production..