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Be Good to your Customers. They Talk (and Tweet).

— Posted by Gagan
Monday, July 28th, 2008

Need a gentle reminder why you should be a good customer service provider? How about 11 reasons to keep a sharp focus on our customer and their experiences with your brand offering.

Designers Rule

— Posted by Gagan
Thursday, February 1st, 2007

The power of design is being used in unlikely places and creating competitive advantage Book in an increasingly crowded marketplace. Design has the power to change (even save) lives for the better and create a more functional economy. Here are 10 reasons why designers rule…

(Not) Navel Gazing. Part 2. Context.

— Posted by Gagan
Monday, May 1st, 2006

I suggest we need to consider two major elements to focus on when it comes to creating successful businesses: Context and the User. This month’ article will focus on context. We will move our attention to the user in next month’ article