Work /

Usability.

Good designers provide a point-of-view that is not dependent upon technology. A designer should be able to act as a stand-in for the user.

We provide a variety of usability services to evaluate and fix existing applications and websites. We can evaluate performance against established business objectives and help websites be standard-compliant. Whether your problem is an interaction design issue or content related, we will find it and report it in an easy to read document.

To learn more about usabilty and our related services, we encourage you to read our one-page document on usability (PDF).

Heuristic Evaluation
Quality Assurance
Usability Review

Competitive/Market Analysis
Business Objective Exploration
Customer Interviews

Usability Work Examples

North Shore Credit Union

Challenge: Enable one of Canada's largest credit unions better focus on it's target members. Learn More

Laughlin USA

Challenge: Report why heavy traffic to the site was not converting to online purchases. Learn More

Donat Group/PSS

Challenge: Help design agency conduct usability review for key provincial goverment websites. Learn More

IP Applications

Challenge: Find and fix usability and functionality problems with webmail application. Learn More